Digital Health Information for the Consumer by David Nicholas, Paul Huntington, Peter Williams

By David Nicholas, Paul Huntington, Peter Williams

This specific booklet attracts on learn that constituted the 1st significant national assessment of the use and impression of key electronic health and wellbeing info structures that have been supplied to hundreds of thousands of healthiness shoppers within the united kingdom. The authors provide the 1st accomplished and particular comparability of utilization and effect of the 3 significant ICT systems supplying healthiness info - the web, touch-screen kiosks and electronic interactive tv. It offers an intensive reference resource on how overall healthiness shoppers behave while on-line, no matter if this differs in response to electronic platform or form of consumer, how clients understand electronic future health prone and what wellbeing and fitness merits those prone convey. The e-book should be helpful analyzing for all these drawn to electronic wellbeing and fitness details - scholars, teachers, wellbeing and fitness policy-makers and data managers.

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2 gives the overall picture of kiosk use for 36 kiosks. Combined use as at April 2000 ran at just under 25,000 page views a week. Use fluctuated over the period, however. Increases in use can be put down to the introduction of new kiosks. There was a sharp increase in use in the first half of 2000 by about 74%. From a visual inspection of weekly usage there were three main growth phases of kiosk use: the first, an increase of 174% from February to August 1997, the second a 90% increase from May to December 1998, and the third, a 74% increase, from January to September 2000.

The drive for the placement of kiosks largely came from Primary Care Trusts (PCTs), which had the mandate for proving general health information to the public. Health matters were also very important to local councils. Councils worked closely with the Health Authority, which had overall responsibility for providing health information to consumers under the government’s e-government programme. The councils and Health Authority viewed the health information kiosks as an effective means of divulging information across diverse communities.

This is true even from the small amount of research undertaken with specific regard to public use of electronic information. Research into electronic communication by various patient groups also indicated positive outcomes. Networked digital information services are excellent facilitators of communication, and have been shown to meet the needs identified in the literature for people to obtain information, advice and support from others in similar situations. 28 Digital Health Information for the Consumer Despite the apparent benefits of information, the few studies that have looked at the overall impact of the Internet on the work of health professionals, with regard to consumer information and interaction with patients, show that the system has only had a negligible effect on both the work of the health professionals themselves and on their relationships with their patients.

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