Business Networking: Shaping Enterprise Relationships on the by Professor Dr. Hubert Österle, Dr. Elgar Fleisch, Dr. Rainer

By Professor Dr. Hubert Österle, Dr. Elgar Fleisch, Dr. Rainer Alt (auth.)

Electronic trade, provide chain administration, consumer dating administration, and different kinds of industrial Networking will essentially switch the way in which enterprise might be carried out within the info age. we'll see shut collaboration among tactics of alternative organisations, and exceptionally, new corporations and new procedures. enterprise Networking bargains remarkable possibilities for innovators and harbors basic hazards for slowpokes. This publication proposes a process-oriented version for company Networking and the idea that of networkability to enhance real looking concepts for dealing with firm relationships within the web financial system. It formulates key good fortune components and administration guidance which have been built in shut cooperation among learn and practice.

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Consequences • Knowledge utilization. It is not the collection of knowledge but the utilization of knowledge which creates value for the enterprise. The business process determines what knowledge is required. • Knowledge value measurement. Knowledge management must be based on the value for the process and must measure it by performance indicators. • Knowledge structuring. Knowledge management starts with the recording and structuring of internal and external knowledge, based on its use in the business process.

If the suppliers to the car dealer can 2 Enterprise in the Information Age 22 sell their products and services directly to the car owners they will bypass the car dealer (disintermediation); if the car dealer creates additional benefits for the customer by integrating services, the car dealer can act between customer and supplier (intermediation). However, each one will focus on the processes which it can do best (worldwide): the bank: on credit handling, the car journal on information relating to the car, the car dealer on the car owner process and the integration of services.

The many observers who conclude from the present stagnation in sales that the ERP philosophy is in crisis may have overlooked the context mentioned above. Forecasts for this software market are in fact assuming an annual growth rate of between 10% and 20% over the next five years [Cole et al. 1999, 7]. "Smart companies view enterprise application purchases as an essential investment. [... ] a strong IT infrastructure aligned with core business processes is the key to competitive advantage" [AMR 1998].

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