Business Information Systems: Analysis, Design & Practice, by Graham Curtis; David Cobham

By Graham Curtis; David Cobham

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Extra resources for Business Information Systems: Analysis, Design & Practice, 5th Edition

Example text

Nowadays, the term is almost exclusively reserved for computerized systems. These consist of hardware and software that accept data and store, process and retrieve information. This information is selected and presented in a form suitable for managerial decision making and for the planning and monitoring of the organization’s activities. Today, no one would design a system for processing transactions without considering the way it could also be used to generate information. 15 illustrates the reliance of the provision of information at strategic, managerial and operational levels on the transaction-processing base.

Qxd 1/31/08 10:58 AM Page 17 The idea of a system Systems objectives All systems have objectives, and in identifying a system the objectives must be specified. This may be easy in the case of a central heating system. The objective is to convert localized energy (for example, gas energy) into geographically dispersed heat energy in order to maintain the environmental temperature of a building or dwelling within a given range. The objective is clear, and there is a straightforward measure of performance that can be applied to establish whether the system is meeting its objective.

As well as these physical systems there are also more abstract systems. Among these would be counted systems of logic and philosophical systems. Social systems containing men and women as social beings constitute a further class that includes, for example, economic systems, social security systems and legal systems. There are also business information systems – the subject of this book. The idea of a system provides a useful framework within which to view business information as it flows within an organization, is used for decisions or is processed by modern information technology.

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